Last Updated July 2011
Table of Contents
- Collection and Use of Information
- Sharing of Information
- Data Integrity
- Links to Other Websites
- Controlling Unsolicited Email
- Enforcement, Dispute Resolution, and Verification
- Contact Information
theDesignerHost.com (“TDH”) values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected through www.theDesignerHost.com (the “website”). This Privacy Statement also applies to other information TDH receives in the United States from Europe. This Statement describes how TDH collects, uses, shares, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Statement.
TDH is self-certified with the U.S. Department of Commerce Safe Harbor Program. TDH adheres to the Safe Harbor Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access, and Enforcement for personal information received from the European Union, the European Economic Area, and Switzerland.
Collection and Use of Information
TDH collects personal information to set up and manage accounts for our ecommerce services and to handle orders of goods and services from TDH.
You may need to provide TDH with personal information such as:
- names; phone numbers; mailing, billing, shipping, and email addresses;
- bank account information; credit and debit card information; dates of birth; and identification documents.
TDH uses such information for:
- website registration; enabling sales and other transactions; processing payments and settlement; sending payouts; handling orders; providing receipts;
- providing customer service; providing dispute resolution, chargebacks, refunds, or related issues;
- marketing and surveys; sending service update notices;
- recovering debt and collections; detecting and preventing fraud; detecting and preventing violations of our legal agreements;
- measuring, improving, and customizing our services; and
- fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions.
TDH may also collect background information and credit checks from third parties to verify your identity; deter, detect, and prevent fraud and illegal activity; make business decisions; and as a part of our legal obligations. TDH retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
TDH collects information from you to post entries to our community website or forums. Such information may include your email address, Internet Protocol address, user name, date and time of signup, and date and time of posts to the forum.
TDH uses this information for the secure and efficient functioning of our website, to provide you with access to our community site, to detect and prevent violations of our legal agreements, and as part of any legal obligations related to our community website.
TDH collects information on each transaction conducted through our website. Such information may include the amount of the transaction; the goods purchased; the identity of the supplier, affiliate, and customer; payment type; currency; location; Internet Protocol address; and websites visited.
TDH uses such information for refunds, for customer service, for website optimization, or for other administrative or business purposes. TDH may share information related to the transactions you conduct through our website with suppliers, affiliates, or customers for the purposes disclosed in this Privacy Statement. TDH retains transaction information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
Customer Service Correspondence
TDH also collects information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service centers. TDH processes this information to provide customer service, handle complaints or disputes, measure and improve our customer service, detect and prevent fraud, and detect and prevent violations of our legal agreements. TDH retains customer service information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
Cookies, Web Beacons, and Logs
TDH collects information related to your use of our website using cookies, web beacons, and log information.
Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.
Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. TDH uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.
TDH also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. TDH retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser’s cookie handling. Your browser may have add-ons that may help you block web beacons. You may have limited functionality if you block cookies or web beacons set by our website.
We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to TDH, in which case we will be unable to provide services to you.
At your request, we will provide you with reasonable access to your personal information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed in the Contact Information section below. After you request access, we will provide the personal information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your personal information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be accessed or amended, we will tell you the reasons.
TDH combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your personal information during transmission by using Secure Sockets Layer software, which encrypts the information that you provide online at our website. We will use commercially reasonable efforts to protect your information. We will also continue to assess new technology for protecting information and upgrade our information security systems when appropriate.
Further, we permit only authorized TDH employees and third parties to access any personal information. If an employee misuses personal information, we may take disciplinary action, up to and including termination of employment. If any third party individual or organization misuses personal information, we will take action, up to and including termination of any agreement between TDH and that individual or organization.
TDH processes personal information only for the purposes it was originally collected and in accordance with this Privacy Statement. TDH takes commercially reasonable steps to ensure that the personal data is relevant, reliable for its intended use, accurate, complete, and current for the purposes for which it is used. TDH retains information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations.
TDH does not sell products for purchase by children, but we do sell children’s products for purchase by adults. We do not knowingly collect, maintain, or use personal information from children under age 13. If you are under age 13, do not share personal information with us.
Controlling Unsolicited Email
We may send you information about our products and services. You may log into the Profile Center and update your Preferences to stop receiving this information. You may also opt out of TDH’s marketing list or update your information by notifying us at firstname.lastname@example.org at any time.
TDH may amend this Privacy Statement on one or more occasions by posting a revised statement on this website or a similar website that replaces this website. TDH will amend this Privacy Statement in a manner consistent with the Safe Harbor Principles.
Enforcement, Dispute Resolution, and Verification
Please contact us with any questions or concerns related to this Privacy Statement by using the address listed in the Contact Information section below. We will investigate and attempt to resolve complaints or disputes regarding personal information in accordance with this Privacy Statement. For complaints that have not been satisfactorily addressed, you may use the BBB EU Safe Harbor Program and file a complaint on the web or file a complaint by contacting:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
TDH elected to use the self-assessment method for verifying its compliance with the U.S. Department of Commerce Safe Harbor Program.
If you have questions or concerns related to this Privacy Statement, you may contact us by email at email@example.com or by writing to us at:
Attn: Privacy Officer
2401 S Roundbarn Rd.
Liberty, IN 47353